Shipping & delivery policy

Where We Deliver

We currently deliver to all locations within India.

For international orders, please email us at beyondyourowncomfort@gmail.com

Delivery Charges

There is no shipping fee for domestic orders.

Order Processing Time

Your order will usually be prepared and packed within 2–3 days of completing your purchase. During festivals, sales, or busy periods, processing may take slightly longer.

You will receive a confirmation from WhatsApp once your order has been shipped.

Note: Processing time is different from delivery time.

Estimated Delivery Duration

Within India: 10–12 working days

These are estimated timelines and may vary due to external factors such as carrier delays, weather issues, or customs checks.

Possible Delivery Delays

Deliveries may be affected by:

  • Shipping partner issues (weather, strikes, etc.)
  • Customs processing for overseas orders
  • Incorrect or incomplete address information

If you face an unexpected delay, reach out to us at beyondyourowncomfort@gmail.com

Address Accuracy

Please ensure that all address details entered during checkout are complete and correct. If you need to update the address after ordering, email us immediately at beyondyourowncomfort@gmail.com

Missing or Stolen Packages

If your order is marked as delivered but you cannot locate it, we recommend contacting the delivery partner first. You may also email us for assistance.

Items Received Damaged

If your item arrives damaged, please contact us within 48 hours. Provide an unboxing video along with clear photos of the product and packaging. We will arrange a replacement or refund as per our policy.