At BEYOND YOUR OWN COMFORT, we are dedicated to safeguarding your personal information and ensuring a secure shopping experience. This privacy policy explains how we collect, use, and protect your data when you interact with our website or purchase from us.

Information We Collect

We may collect the following information when you visit our website or place an order:

Personal Information

• Full name

• Email address

• Mobile number

• Billing and shipping address

• Payment-related details (processed securely through third-party payment gateways)

• Account details such as username, password, and purchase history (if registered)

Non-Personal Information

• Device type, browser type, and IP address

• Website usage data such as pages visited, time spent, and search activity

How We Use Your Information

Your information helps us to:

• Process and deliver your orders

• Provide customer support

• Send promotional updates (only if you opt in)

• Improve our products, services, and website performance

• Prevent fraud and ensure platform security

Sharing of Information

We may share your information only with trusted third parties such as:

• Payment gateway providers

• Shipping and logistics partners

• Customer support and email service platforms

• Legal authorities, when required by law

We do not sell, rent, or trade your personal information.

Cookies & Tracking Technologies

We use cookies to:

• Remember your preferences

• Enhance website functionality

• Analyse traffic and user behaviour

• Personalise your shopping experience

You may choose to accept or decline cookies through your browser settings. Disabling cookies may limit some website features.

Data Security

We use appropriate technical and organisational security measures, including SSL encryption and secure servers, to protect your data. However, no online platform is completely secure, and users are encouraged to browse responsibly.

Your Rights

You have the right to:

• Request access to your personal data

• Correct inaccurate or incomplete information

• Request deletion of your data (subject to legal requirements)

• Unsubscribe from promotional communications

To exercise these rights, please contact us using the details below.

Information Retention

We retain your personal information only for as long as necessary to fulfil legal, business, or security obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If such information is identified, it will be removed promptly.

International Users

If you access our website from outside India, your information may be stored and processed on servers located within India.

Policy Updates

BEYOND YOUR OWN COMFORT may update this privacy policy from time to time. Any changes will be posted on this page. Continued use of the website implies acceptance of the updated policy.

Contact Information

For any privacy-related questions or requests, please contact us:

BEYOND YOUR OWN COMFORT
Kuthiathode, Cherthala, India
beyondyourowncomfort@gmail.com
+91 9495072835